Shipping policy
Last updated: June 23, 2026
EKOMSHOP ships eligible orders using available fulfillment and carrier services. Delivery timing may vary by product, destination, order volume, carrier performance, and processing requirements.
Processing
Orders are reviewed and processed after payment authorization. You will receive order updates by email when available.
Tracking
Tracking details are shared when they become available from the carrier or fulfillment partner. If tracking is not available yet, email support@ekomshop.com with your order number.
Delivery Estimates
Delivery estimates are not guarantees. Weather, carrier delays, customs review, fulfillment timing, and other events may affect delivery.
Incorrect Delivery Details
Please review your order details carefully before checkout. If you notice an error, contact us quickly at support@ekomshop.com. We cannot guarantee changes after an order begins processing.
Support
For shipping questions, email support@ekomshop.com.