Privacy Policy

Last updated: June 23, 2026

EKOMSHOP respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our storefront, create an account, place an order, contact customer support, subscribe to updates, or otherwise interact with EKOMSHOP.

Information We Collect

We may collect information you provide directly, including your name, email, order details, delivery details, payment confirmation information, account preferences, and messages sent to customer support. We may also collect technical information such as device, browser, usage, and security data needed to operate and protect the storefront.

How We Use Information

We use information to process orders, provide customer support, send order and tracking updates, manage customer accounts, improve the shopping experience, prevent fraud, meet legal obligations, and send EKOMSHOP updates when you choose to subscribe.

How Information Is Shared

We share information only as needed with service providers that help us operate the storefront, process payments, fulfill orders, provide shipping updates, manage email communications, prevent fraud, analyze site performance, or comply with applicable law. These providers are expected to use information only for the services they provide to EKOMSHOP.

Cookies and Analytics

Our storefront may use cookies and similar technologies to keep the site functional, remember preferences, understand site performance, and support secure checkout. You can manage cookie preferences through your browser settings where available.

Marketing Communications

If you subscribe to EKOMSHOP updates, we may email you about new arrivals, curated edits, offers, and store updates. You can unsubscribe at any time using the link in our emails.

Your Choices

Depending on where you live, you may have rights to request access, correction, deletion, or restriction of certain personal information. We may need to verify your request before taking action.

Data Retention

We keep information only as long as needed for store operations, customer support, order records, security, legal compliance, and legitimate business purposes.

Contact

For privacy questions or requests, contact EKOMSHOP at support@ekomshop.com.