Return & Exchange Policy
Returns
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached.
Exchanges
Need a different size? We're happy to exchange! Contact us within 14 days of delivery and we'll sort it out.
How to Start a Return
- Email us at support@ekomshop.com with your order number
- We'll send you return instructions within 24–48 hours
- Ship the item back to us
- Refund issued within 5–7 business days of receiving the return
Non-Returnable Items
Final sale items, intimates, and swimwear cannot be returned for hygiene reasons.
Questions? Contact us — we're here to help.