How long does shipping take?

Standard shipping takes 10-20 business days. Express shipping (DHL/FedEx) takes 5-10 business days and is available at checkout.

 

Do you ship internationally?

Yes! We ship worldwide. Shipping times and costs vary by destination and are calculated at checkout.

 

How do I track my order?

Once your order is shipped, you will receive a tracking number by email within 1-3 business days. Use this to track your package on our carrier's website.

 

What is your return policy?

We offer 30-day returns on all items. Items must be unworn and in original condition. See our Shipping & Returns page for full details.

 

How do I find the right size?

Each product page has a detailed size guide. We recommend checking measurements before ordering as sizing can vary by style. When in doubt, size up.

 

Can I cancel or change my order?

Orders can be cancelled or modified within 24 hours of placement. After that, the order may already be in processing. Contact us as soon as possible at support@ekomshop.com.